Interesting Research on Tips – What You Didn’t Know

Beat the Heat of Giant Competitors

For starting or small business entrepreneurs, it is intimidating competing with multi-million or multi-billion companies and corporations similar to the story of David and Goliath. Giant companies and corporations are surely rich with unlimited resources, but they also have bureaucracy, making them a lot slower, especially when it comes to customer service. Differentiate yourself from bigger companies by instilling a culture of fast speed customer service through prompt answering of calls and emails, delivering of samples within days or weeks instead of months, and train team of phenomenal customer service and technical service personnel who are empowered to make smart decisions on the spot.

Even if you always get “no” from customers, it is important to take a risk and be brave to search for potential clients, and take care of them when they turn to you because this is what giant companies miss, they take their clients for granted. Once you have even the smallest chance, handle it properly and rock it with your great performance. Of course, there is no denying that you have a small business, but it doesn’t mean you need to act like one because even though your competitors invest millions on research and development, you can create your own strategies, be resourceful, unique, and innovative and eventually succeed. Be smart, exude confidence, execute and believe in the power of self-fulfilling prophecy backed up with hard work, research, and gaining of proper skills and right attitude. Many large corporations may actually be tone-deaf and they may not actually know how to listen to what their clients want, and there are a lot of times that they still have off-the-shelf products and outdated services that customers are complaining about. This is your opportunity to do otherwise and show consumers that you are willing to take care of them by availing your products and services and that something new or small should not be a basis for turning you off. It is important to listen to what your customers say, and take into consideration their suggestions and opinions.

Offer personalized service not just to your customers but also to your employees because surely you have the best of all the small business 401k plans, but you need to offer your employees hold a responsibility, create a difference, and feel like a person, not just a number. Do not be bullied by larger companies when they put up their business beside yours because you can concentrate on your own without cutting down your price, as long as you have quality products and services.